This Privacy Policy explains how [Your Site/Company Name] (“we”, “us”, “our”) collects, uses, shares, and protects information when you visit [gpldock.com] and related pages (collectively, the “Site”). It should be read with our Cookie Policy
and Terms of Service
.
By using the Site, you agree to this Policy. If you do not agree, please discontinue use.
1) Who we are (Data Controller)
gpldock.com
For EEA/UK users: We are the data controller for personal data processed via this Site.
2) What data we collect
2.1 Data you provide
Account/Registration: name, email, password, username.
Orders & Billing (EDD): billing name, email, address, VAT/tax info (if applicable).
Support: content of tickets/emails, attachments, logs you provide.
Marketing opt-ins: newsletter subscriptions and your preferences.
License/Subscription info (if applicable): plan, renewal status, license keys.
2.2 Data collected automatically
Device/Usage data: IP address, browser, device type, pages viewed, timestamps, referrer URLs.
Cookies & similar tech: see our Cookie Policy
.
Security/CDN data: Cloudflare may set cookies and temporarily process IPs to block abuse.
2.3 Third-party sources (when you allow)
Payments: Stripe/PayPal provide payment status, fraud signals (no card numbers stored on our servers).
Analytics/Ads (if enabled): Google Analytics / Google Ads / Meta Pixel provide aggregated insights.
3) How we use your data (Purposes)
We process data to:
Operate the Site: account creation/login, cart, checkout, order fulfillment (EDD).
Payments & fraud prevention: process transactions via Stripe/PayPal and detect abuse.
Customer support: respond to tickets and service requests.
Updates & transactional messages: send receipts, renewal notices, product update emails.
Marketing (with your consent where required): newsletters, product announcements, promotions.
Analytics & improvements: understand Site performance and improve features/content.
Legal compliance: tax/audit records, regulatory requests, enforcing our Terms.
4) Legal bases (EEA/UK)
Where GDPR/UK GDPR applies, we rely on:
Contract: to provide the services you request (orders, account, downloads).
Legitimate interests: secure operation, fraud prevention, product improvement, limited direct marketing.
Consent: non-essential cookies, analytics/ads emails, and newsletters.
Legal obligation: tax and accounting retention.
5) Payment processing
We use third-party processors Stripe and/or PayPal. Payment details are sent directly to these providers and are not stored on our servers. Their use of data is governed by their own privacy policies. We receive only limited information (e.g., last4, brand, success/failure, risk signals) needed to complete your order and prevent fraud.
6) Cookies and trackers
We use cookies for core functions (login, cart, checkout) and, with consent where required, for analytics/advertising. See Cookie Policy
for categories, retention, and how to change preferences via Cookie Settings.
7) How we share information
We do not sell your personal information. We may share with:
Service providers acting on our behalf (hosting/CDN such as Cloudflare, email/SMS providers, analytics, support tools).
Payment processors (Stripe/PayPal).
Authorities when required by law or to protect rights, safety, and security.
Business transfers: in the event of a merger, acquisition, or asset sale, subject to confidentiality.
All service providers are bound by appropriate contractual safeguards.
8) International transfers
Your data may be processed in countries outside your own (e.g., the United States). Where required, we use Standard Contractual Clauses or equivalent safeguards to protect your information.
9) Data retention
We keep data only as long as necessary for the purposes described above:
Orders & invoices: up to [X years, e.g., 7 years] for tax/audit.
Accounts: while your account is active plus [e.g., 24 months] of inactivity, then anonymized/deleted.
Support tickets: [e.g., 24 months] after resolution.
Marketing lists: until you unsubscribe or your consent is withdrawn.
Actual periods may vary as required by law or to resolve disputes.
10) Security
We employ technical and organizational measures such as HTTPS/TLS, firewall/CDN protection (Cloudflare), access controls, and least-privilege policies. No method of transmission or storage is 100% secure; please keep your password confidential and enable two-factor authentication if available.
11) Your rights
EEA/UK (GDPR)
You may have the right to access, rectify, erase, restrict, port, or object to processing, and to withdraw consent at any time.
To exercise these rights, contact us at [privacy@your-domain.com
]. We may ask for verification and will respond within statutory timeframes.
California (CCPA/CPRA)
California residents can request to know, correct, or delete personal information and may opt out of “sharing” for cross-context behavioral advertising. Use Do Not Sell or Share My Personal Information
and/or Cookie Settings, or email [privacy@your-domain.com
]. We do not knowingly sell personal information.
Other regions
We will honor applicable local rights to the extent required by law.
12) Children’s privacy
The Site is not intended for children under 16 (or the age required by your local law). We do not knowingly collect data from children. If you believe a child has provided data, contact us and we will delete it.
13) Third-party links
Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies.
14) Changes to this Policy
We may update this Policy from time to time. The “Last updated” date shows the latest revision. Significant changes will be announced on the Site or via email where appropriate.