Chat – Support Board – AI Chatbot – WP

Transform Your Customer Service with Chat – Support Board – AI Chatbot – WP

Are you struggling to keep up with customer inquiries? Slow response times can lead to lost sales and frustrated users. The Chat – Support Board – AI Chatbot – WP plugin is the all-in-one solution designed to revolutionize your customer communication directly from your WordPress dashboard.

This isn’t just another chat widget. It’s a comprehensive help desk and support ticketing system powered by advanced artificial intelligence. Provide instant, 24/7 support, manage conversations efficiently, and turn your website into a lead-generation machine.

Key Features of Chat – Support Board

• AI-Powered Chatbots: Integrate with OpenAI (ChatGPT) and Google’s Dialogflow to provide intelligent, automated responses and reduce your support team’s workload.
• Complete Help Desk System: Go beyond live chat with a full-featured ticketing system. Manage user tickets, track conversation history, and assign chats to specific agents or departments.
• Real-Time Live Chat: Engage with your website visitors in real-time. A clean, modern, and highly customizable chat interface improves user experience and builds trust.
• Rich Message Types: Send more than just text. Utilize buttons, dropdowns, forms, and attachments to gather information and provide interactive support.
• Powerful Integrations: Seamlessly connect with essential tools like WooCommerce, Slack, and various multilingual plugins (WPML, Polylang) to create a unified workflow.
• Full Customization: Tailor the look and feel of your chat widget to perfectly match your brand identity. Change colors, text, and layouts with ease.
• Offline & Follow-Up Features: Capture leads even when you’re offline. The system can automatically create tickets or send follow-up emails to ensure no inquiry is missed.

In-Depth Feature Analysis

Let’s dive deeper into the features that make Chat – Support Board an indispensable tool for any serious website owner.

Advanced AI Chatbot Integration

Imagine having a support agent who works 24/7, never gets tired, and can handle hundreds of conversations at once. That’s the power of the AI integration in Chat – Support Board. Connect directly to OpenAI’s powerful models (like ChatGPT) or Google’s Dialogflow to build a truly smart chatbot.

Your AI assistant can answer common questions, guide users through your website, and even qualify leads by asking pre-programmed questions. This frees up your human agents to focus on complex issues that require a personal touch. It’s the ultimate way to scale your support without scaling your costs.

A True Help Desk & Ticketing System

Many chat plugins fail when it comes to managing conversations over time. Chat – Support Board excels here by providing a robust, built-in ticketing system. Every new conversation can be managed as a support ticket, ensuring complete traceability and accountability.

Key features of the help desk include:

• Ticket Management: View, prioritize, and assign tickets to different support agents.
• Agent Collaboration: Agents can leave private notes on tickets for internal communication.
• User History: See a complete history of a user’s past conversations and tickets in one place.
• Department Routing: Automatically route chats and tickets to the correct department (e.g., Sales, Support, Billing).

Seamless WooCommerce & Slack Integration

For e-commerce stores, the WooCommerce integration is a game-changer. Your support agents (and even the AI chatbot) can instantly access customer order details directly within the chat window. This allows you to provide faster, more accurate support regarding orders, shipping, and product questions.

The Slack integration keeps your team connected and responsive. Receive instant notifications in your designated Slack channels for new chats, new tickets, and important user messages. Your team can respond faster without having to be logged into the WordPress dashboard 24/7, dramatically improving your team’s workflow and response time.

Who Is This For? A Perfect Fit for Every Business

Chat – Support Board is a versatile tool that provides immense value to a wide range of users.

E-commerce Store Owners

Reduce cart abandonment by answering product questions in real-time. Provide post-purchase support by instantly accessing order data through the WooCommerce integration. Use the chatbot to recommend products and upsell.

Agencies and Freelancers

Offer a premium, high-value service to your clients by installing a professional support system on their websites. Because this plugin is under the GPL, you have the freedom to use it on multiple client projects, providing incredible value without recurring license fees.

SaaS and Tech Companies

Onboard new users, answer technical questions with an AI-powered knowledge base, and manage bug reports through the ticketing system. Create a seamless support experience that increases user retention.

Service-Based Businesses

Use the chat and rich message forms to generate leads, book appointments, and answer questions about your services. Capture visitor information even when you’re offline, ensuring you never miss a potential client.

Why Choose Our Version of Chat – Support Board?

You have choices, so why download this powerful plugin from us? The answer is a combination of value, freedom, and security.

• Unbeatable Value: Official licenses for premium plugins often come with high annual subscription costs. We offer the exact same, feature-rich plugin for a fraction of the price. This makes top-tier technology accessible to everyone, from solo entrepreneurs to growing businesses.
• Freedom of the GPL License: This plugin is distributed under the General Public License (GPL). This gives you the freedom to use it on as many websites as you wish—be it for your own projects or for your clients. There are no domain limitations or restrictive licensing keys.
• 100% Original and Safe Code: We provide you with the original, untouched plugin files. Our downloads are scanned for security and are free from any malware or advertising. You get the full, powerful tool exactly as the developer intended.

Frequently Asked Questions (FAQ)

Does Chat – Support Board – AI Chatbot – WP work with the latest version of WooCommerce?

Yes, absolutely. The plugin is designed for deep integration with WooCommerce. It allows your support agents and chatbot to view customer purchase history, order status, and product details directly within the chat interface, enabling fast and efficient e-commerce support.

How do I set up the AI chatbot with OpenAI (ChatGPT)?

Setting up the AI is straightforward. Within the plugin’s settings, you’ll find a dedicated section for AI integration. You simply need to enter your OpenAI API key, choose your preferred model (e.g., GPT-3.5-Turbo, GPT-4), and configure its behavior. The plugin’s documentation provides a clear, step-by-step guide.

Is this plugin compatible with multilingual sites using WPML or Polylang?

Yes, Chat – Support Board is fully compatible with leading multilingual plugins like WPML and Polylang. You can translate all front-end elements of the chat, and the system will automatically serve the chat in the user’s selected language, providing a seamless experience for a global audience.

How will I receive updates for the plugin?

When you purchase from us, you get access to our downloads area. We regularly update our plugins as new versions are released by the original developers. You can simply log in and download the latest version to keep your site up-to-date.

Is the code safe to use on my website?

Yes, it is 100% safe. We provide the original, unaltered files distributed by the developer under the GPL. The files are free from malware, viruses, or any malicious code. You are getting the authentic premium plugin.

Can I use this plugin on multiple client websites?

Yes. Thanks to the GPL license, you have the freedom to install and use this plugin on an unlimited number of websites. This is a major advantage for web developers and agencies who want to provide a powerful chat solution to all their clients without purchasing multiple licenses.